Difficult to Cancel
After having this service for several years and rarely using it, I wanted to cancel. My email address had changed as well as the credit card I originally signed up with. These are the only pieces of information they use to verify your account and will not let you take any action without this information. These pieces of information are also required to update your account. I was stuck in limbo for several months (and a ton of wasted dollars) to cancel this account. It took several calls to my credit card company and efax to finally get this resolved. Their call center was not helpful and in the end I relied on my credit card company to help me out. There are so many other fax options out there. I would never use this service again.
Andrea S. OH about
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